Frequently Asked Questions
Please read our FAQ before sending us a message.
You do not know what ant species to keep or which Formicarium you should use?
Try our “Ant Finder” or “Formicarium Finder” – Our online customer service
What are the delivery times and charges for orders from the Online Shop?
You can find information about estimated delivery times here:
If you want to know about estimated shipping costs and delivery restrictions please look here:
Which payment methods are accepted in the Online Shop?
You can find an overview of our accepted payment methods here:
You are looking for user manuals for your starter set?
Find PDF user manuals to print or download here:
You need more information about certain ant species or ant keeping in general?
Find frequently asked questions about ants and ant keeping here:
Check our YouTube Channels, you can find helpful tips and information there.
You have questions about our products?
If you have questions about our products please have a look in the respective product description in our shop first.
Otherwise you can find more information here:
Contact us
- E-Mail: contact@antcube.de
- Phone: +49 30 766 870 51
Working hours (UTC/GMT +1):
- Tuesday to Friday from 10:00 – 12:00 and 13:00 – 18:00
Visit our store
Address:
- Street: Selerweg 41
- Postal Code: D – 12169
- Town: Berlin
- Country: Germany
- District: Steglitz-Zehlendorf
Opening hours (UTC/GMT +1)
- Tuesday to Friday 13:00 – 18:00
