Delivery costs and restrictions

1. Delivery
Delivery is made via the following providers, or via the following options:

DHL
Only orders placed before 12:00 can be considered. Only these will be shipped on the same day.
Delivery: Monday – Saturday from 8:00 – 17:00.
No delivery on Sundays and public holidays.
Delivery to a DHL Packstation possible (please specify post number and Packstation)

Shipping costs: depending on the weight and selection of your country, the shipping costs are displayed in the shopping cart and can be taken from the following table before:
(Click to enlarge)

GLS
Only orders placed before 12:00 can be considered. Only these will be shipped on the same day.
Delivery: Monday – Friday from 8:00 – 17:00.
No delivery on Saturday or on Sundays and holidays.
If the recipient cannot be found on the delivery day, the shipment will be dropped off at a parcel store near the location.
Shipping costs: depending on the weight and selection of your country, the shipping costs are displayed in the shopping cart and can be taken from the following table before:
(Click to enlarge)

GLS – Express 24
Only orders placed before 12:00 can be considered. Only these will be shipped on the same day.
Recipient must be present, as a second delivery will not be made and must be picked up at the parcel store.
No delivery on Saturday or on Sundays and public holidays.
On the delivery day, the recipient must be present in person during the delivery period! In the case of a second delivery, shipping costs would be incurred again.
Shipping costs: depending on the weight and selection of your country, the shipping costs are displayed in the shopping cart and can be taken from the following table before:
(Click to enlarge)

GO! Express & Logistics
Only orders placed before 12:00 can be considered. Only these will be shipped on the same day.
Delivery: Monday – Friday from 8:00 – 12:00.
No delivery on Saturday or on Sundays and holidays.
On the day of delivery, the recipient must be present in person during the delivery period! In case of a second delivery, shipping costs would be charged again.
Shipping costs: depending on the weight (Only in Germany without islands possible), the shipping costs are displayed in the shopping cart and can be taken from the following table before:
Shipping costs for Germany:
up to 5 Kg = 19,90 €
up to 10 Kg = 29,90 €
up to 20 Kg = 39,90 €
up to 30 Kg = 49,90 €
up to 40 Kg = 59,90 €
until 50 Kg = 69,90 €

2. Ready for shipping
The goods will be handed over to the shipping company after the payment of the purchase price plus packaging and shipping costs on our account.
If there are any unexpected delays, we will inform you immediately after we become aware of them.

3. Shipping charges
The price for shipping is calculated from the weight of the goods and the weight of the packaging. The current price is displayed in the shopping cart. You will find out the final shipping costs (weight calculation) before submitting your order.

4. Prices and Taxes
Germany: All prices are incl. the current VAT.
European Union (not Germany): All prices include the current VAT. For commercial customers with a VAT ID, the prices are calculated net (VAT-free).

5. Live animals (subject to change)
The shipment of live animals (ant colonies and food animals) is only within the EU. Even within the EU there may be different import regulations, please consult your local customs and veterinary office.

Shipping temperatures of live goods:
(minimum temperatures):
North- Central European species = >0°C (or > -5°C ONLY via Express with insulation)
Southern European species = >+5°C (or >0°C ONLY via express with insulation)
Tropical species = >+10°C (or >+5°C ONLY via express with heatpack).
(maximum temperatures ):
Northern-Central European species = <+30°C
Southern European species = <+30°C
Tropical species = <+30°C

In case of extreme Temperatures Insulation and Heatpack must be purchased by the customer and added to the shopping cart.

Please contact us, if something is unclear or you have any questions:
Phone +49 30 766 870 51
Email: contact (at) antcube.de