{"id":899,"date":"2021-08-22T15:12:45","date_gmt":"2021-08-22T13:12:45","guid":{"rendered":"https:\/\/antcube.shop\/?page_id=899"},"modified":"2023-12-14T13:30:00","modified_gmt":"2023-12-14T12:30:00","slug":"faq-shop","status":"publish","type":"page","link":"https:\/\/antcube.shop\/en\/faq-shop\/","title":{"rendered":"FAQ Shop"},"content":{"rendered":"\n\t<div id=\"gap-1886835534\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1886835534 {\n  padding-top: 200px;\n}\n@media (min-width:850px) {\n  #gap-1886835534 {\n    padding-top: 175px;\n  }\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div id=\"text-3525126054\" class=\"text\">\n\t\t\n\n<h1>FAQ Shop \u00a0<\/h1>\n<h2>Frequently asked questions about our products or our store in general<\/h2>\n\t\t\n<style>\n#text-3525126054 {\n  text-align: center;\n}\n<\/style>\n\t<\/div>\n\t\n<div class=\"row align-center\"  id=\"row-1981239901\">\n\n\n\t<div id=\"col-1751810090\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3431941949\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3431941949-label\" class=\"accordion-title plain\" href=\"#accordion-item-you-do-not-know-what-ant-species-to-keep-or-which-formicarium-you-should-use?\" aria-expanded=\"false\" aria-controls=\"accordion-3431941949-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>You do not know what ant species to keep or which Formicarium you should use?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3431941949-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3431941949-label\">\n\t\t\t\n\n<p>Try our &#8220;Ant Finder&#8221; or &#8220;Formicarium Finder&#8221; &#8211; Our online customer service<\/p>\n<p><a href=\"https:\/\/antcube.shop\/ant-finder\/\">Find your ant species<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/formicarium-finder\/\">Find your Formicarium<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1206102850\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1206102850-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-delivery-times-and-charges-for-orders-from-the-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-1206102850-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>What are the delivery times and charges for orders from the Online Shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1206102850-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1206102850-label\">\n\t\t\t\n\n<p>You can find information about estimated delivery times here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/delivery-times\/\">Delivery times<\/a><\/p>\n<p>If you want to know about estimated shipping costs and delivery restrictions please look here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/shipping-costs-delivery-restrictions\/\">Shipping costs\/ delivery restrictions<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2978775168\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2978775168-label\" class=\"accordion-title plain\" href=\"#accordion-item-you-have-questions-about-returns-or-refunds?\" aria-expanded=\"false\" aria-controls=\"accordion-2978775168-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>You have questions about returns or refunds?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2978775168-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2978775168-label\">\n\t\t\t\n\n<p><a href=\"https:\/\/antcube.shop\/refund-policy\/\">Refund policy<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/terms-and-conditions\/\">Terms and conditions<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1154471411\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1154471411-label\" class=\"accordion-title plain\" href=\"#accordion-item-which-payment-methods-are-accepted-in-the-online-shop?\" aria-expanded=\"false\" aria-controls=\"accordion-1154471411-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>Which payment methods are accepted in the Online Shop?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1154471411-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1154471411-label\">\n\t\t\t\n\n<p>You can find an overview of our accepted payment methods here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/payment-methods\/\">Payment methods<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2714860808\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2714860808-label\" class=\"accordion-title plain\" href=\"#accordion-item-you-are-looking-for-user-manuals-for-your-starter-set?\" aria-expanded=\"false\" aria-controls=\"accordion-2714860808-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>You are looking for user manuals for your starter set?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2714860808-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2714860808-label\">\n\t\t\t\n\n<p>Find PDF user manuals to print or download here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/download\/\">Download<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-702852530\" class=\"accordion-item\">\n\t\t<a id=\"accordion-702852530-label\" class=\"accordion-title plain\" href=\"#accordion-item-you-need-more-information-about-certain-ant-species-or-ant-keeping-in-general?\" aria-expanded=\"false\" aria-controls=\"accordion-702852530-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>You need more information about certain ant species or ant keeping in general?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-702852530-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-702852530-label\">\n\t\t\t\n\n<p>Find frequently asked questions about ants and ant keeping here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/faq-ants\/\">FAQ ants<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/catching-queen-ants\/\">How to catch your queen ant<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/ant-species\/\">Learn more about ants<\/a><\/p>\n<p><a href=\"https:\/\/antcube.shop\/social-media\/\">Check our YouTube Channels, you can find helpful tips and information there.<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-916796796\" class=\"accordion-item\">\n\t\t<a id=\"accordion-916796796-label\" class=\"accordion-title plain\" href=\"#accordion-item-you-have-questions-about-our-products?\" aria-expanded=\"false\" aria-controls=\"accordion-916796796-content\">\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\" aria-hidden=\"true\"><\/i><\/button>\n\t\t\t<span>You have questions about our products?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-916796796-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-916796796-label\">\n\t\t\t\n\n<p>If you have questions about our products please have a look in the respective product description in our shop first.<\/p>\n<p>Otherwise you can find more information here:<\/p>\n<p><a href=\"https:\/\/antcube.shop\/product-information\/\">Product information<\/a><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-899","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/pages\/899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/comments?post=899"}],"version-history":[{"count":8,"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/pages\/899\/revisions"}],"predecessor-version":[{"id":6791,"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/pages\/899\/revisions\/6791"}],"wp:attachment":[{"href":"https:\/\/antcube.shop\/en\/wp-json\/wp\/v2\/media?parent=899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}